FAQ
See below for all of our frequently asked questions

Frequently Asked Question

What colour windows do you sell?

We can provide products in white, white woodgrain, light oak/cherry woodgrain, rosewood woodgrain and beck brown (which is the colour the industry use as black) Speciality colours are also available on request such as pale green for conservatories.

Are your windows Energy Rated?

Yes, all our windows are Energy Rated. You can choose from a C rating to an A rating.

How long is the guarantee?

We offer a 10 year guarantee on most products.

Do you employ your own fitters?

All our installation teams are contracted to us and work for Thermoshield exclusively.

How long will the job take?

It all depends on what is being fitted. Our sales team will be able to tell you how long a particular operation should take.

Do your teams work at weekends?

Unfortunately not.

Do you give free quotations for servicing?

Yes, a member of our service team will visit you and provide a no obligation quote free of charge.

When do I get my guarantee?

Your guarantee will be sent to you within 28 days of payment.

When do I pay?

A deposit is taken on signing of contract. In the case of windows, doors, roofline (fascia, soffits and gutters) and roomline (skirting board & architrave) the balance is payable on completion of work. In the case of conservatories, a stage payment is required once the conservatory groundwork is completed, with the balance being due on final completion of work.

Contact Info

Thermoshield Windows
11-13 Purdeys Way
Rochford, Essex SS4 1ND
01702 541841
sales@thermoshield.co.uk